WooCommerce Order Notifications: Setup Guide

The notification system for WooCommerce orders is a critical component for any ecommerce business, as it helps keep employees informed about new orders and customers’ applications and requests. However, the default WooCommerce notification system may not always be sufficient for certain businesses. 

In this article, we will tell you how to receive WooCommerce notifications in an efficient way - via chatting apps, SMS, push and voice calls. We will provide a comprehensive setup guide for integrating the Notify.Events plugin with WooCommerce, highlighting its key features and benefits.

In this article:

How to get WooCommerce notifications on your mobile?

By default, WooCommerce only offers email alerts. This method is not the most reliable and convenient. Emails are difficult to track in real time. They can get lost in a ton of other mailing lists. And in some situations, a quick response to incoming messages can be extremely important.

That is where Notify.Events comes in. Notify.Events is a notification management system that can enhance and streamline the WooCommerce order notifications. The tool helps internal users in a simplified way. It offers 50+ notification channels, such as messaging apps, email, push notifications, and SMS, and has versatile filtering criteria. 

Due to the instant delivery of information about new events, the work of managers and the entire store is optimized, becoming faster and well-coordinated. With Notify.Events you will start processing incoming orders at the speed of light! And customers can count on faster feedback and delivery of goods. This brings more flexibility and customization to the notification system, creating a more streamlined experience for both customers and business owners.

What WooCommerce events are supported?

Notify.Events enables ecommerce businesses to customize various types of notifications, including new order notifications, order status notifications, and product stock notifications. You can also customize the format, content, and timing of each notification. With Notify.Events, you can add dynamic information fields to each notification message. The tool also supports advanced notification filters, enabling businesses to send notifications only to specific recipients and at specific times.

Here are the events available:

  • Order
    • New Order
    • Order Status Change
  • Product
    • Product Added
    • Product Published
    • Product Sent for Review
    • Product Approved
    • Product Custom Event
    • Low Stock
    • Out Of Stock
    • On Backorder

Notify.Events also supports notifications from WordPress in general and several contact form plugins: Contact Form 7, WPForms, and Ninja Forms.

How does Notify.Events for WooCommerce work?

Notify.Events collects all the event messages you select and forwards them in real time to the specified recipient. Simply put, when a given action occurs on your site, Notify.Events will immediately send a notification to a messenger or other means of communication.

To do this, you will need a Notify.Events account, the Notify.Events - Ultimate notifications WordPress plugin installed, and the recipient service itself or an active phone number for SMS and voice calls. You will find detailed step-by-step instructions for setting up below in the article.

But the functionality of the service is not limited to simply sending notifications to you in the messenger. Here's what else you can do with Notify.Events:

  • Sign up team members for notifications.

Just share a personal link with the right colleagues, so that they, just like you, can choose any of the 50+ available recipients. The number of subscribers is unlimited. And none of them need to register in the service.

  • Set up group chat notifications.

Another way to subscribe your team for notifications. Select an existing chat in the messenger or create a new one. This way, all responsible employees can see the messages.

  • Distribute messages among recipients by type, priority and work schedule.

This option will help avoid confusion and increase sales. For example, you can set up sending new order notifications to manager #1, and submitted contact form notifications - to manager #2. Or send notifications on weekdays to one employee, and on weekends to another. Or even temporarily turn off notifications while the person is on vacation or on sick leave.

  • Organize escalation of messages.

For this, Notify.Events has a “Delayed Send” function. If the original recipient does not respond within the specified time, the message will be sent to the next recipient in line. For example, you can set up sending messages to the head of the sales department if the manager does not confirm receipt by pressing a special button within 10 minutes. Or “wake up” the manager with a voice call 15 minutes after the unread Telegram notification.

How to set up WooCommerce notifications?

To integrate Notify.Events with your WooCommerce store, you need to set up the Notify.Events bundle with WordPress. The instructions below are suitable for setting up WooCommerce notifications, WordPress notifications, as well as notifications from the Contact Form 7, WPForms and Ninja Forms plugins. Let's consider all the steps in detail:

  1. Register or log in to the Notify.Events website and add WordPress as a source to your new or existing channel. Use the Add Source button in the Sources section.
  2. Switch to the Websites & E-Commerce tab and click on the WordPress card.
  3. Customize the source name, if necessary, and click Next. You will see a screen with instructions where you can get your personal token. You will need it in Step 6.
  4. Install the Notify.Events - Ultimate notifications plugin on your WordPress site.
  5. Activate the plugin in the Plugins section (Plugins > Installed Plugins) of your WordPress admin panel.
  6. Go to the Channels tab in Plugin settings, create a new channel and insert the personal token specified in the instructions. You can also manage the plugin via the Settings > Notify.Events menu in your WordPress admin panel.
  7. Add and set up events. To do this, go to the Events tab and add the necessary from the list. For example, a new order - WooCommerce / New Order.
  8. Set the event properties and message text and save the changes. You can use predefined variables and simple text formatting to highlight what matters most. Repeat the previous steps to add more events.
  9. In the Notify.Events interface, on the WordPress instruction screen, click the Done button. WordPress will now appear in the list of sources on the Channel screen.
  10. Add a notification recipient to the channel using the Subscribe button in the Recipients section.

That's it! Now, as soon as the desired event occurs on your WooCommerce store, you will receive a message to the selected recipient. Not a single new user, placed order and completed form will be left without attention.

Notify.Events integration with WooCommerce provides ecommerce businesses with a flexible, streamlined, and customizable notification system. It is an excellent tool for enhancing the order notification system, resulting in improved customer experiences and increased operational efficiency. The setup guide provided in this article can help you easily integrate Notify.Events with your WooCommerce store, and eventually, take advantage of its features for your notifications management.

Margarita Ramsten | Feb 14, 2024 Share it: