Wix Notifications Setup Guide

In this article:

• Notify.Events + Wix
• Notify.Events Use Cases
• Wix Integration Features
• Wix Events
• Wix Notifications Setup

Notify.Events + Wix

Wix is ​​one of the simplest website builders out there suitable for both beginners and professionals. An intuitive interface, 500+ ready-made templates, ample design options and a good set of SEO tools make it easy to create a beautiful and effective online store / website / blog without programmers and designers.

In November, we added Wix to the Websites & Commerce category or our source directory. This means that if your website, online store or blog runs on this platform, you can now receive instant notifications about new orders and filling out contact forms in a convenient messenger using Notify.Events.

Notify.Events Use Cases

Notify.Events enables teams of websites and online stores based on Wix Stores to track important events in real time (new orders, sumbmitted contact forms), receiving notifications in a convenient and familiar way - via messengers (Telegram, Microsoft Teams, Viber, Slack, etc. .), SMS, push notifications or 40+ more recipients.

Thus, due to the instant delivery of information about new events, the work of managers, as well as other employees and the entire store as a whole, is optimized, becomes clearer and well-coordinated.

With Notify.Events you will start processing incoming orders at the speed of light! And customers will be able to count on faster feedback and receipt of goods. All of this ultimately helps the business to improve the quality of customer service and increase conversions.

Wix Integration Features

We’ve figured out why an online store running on Wix should use the Notify.Events service. But how exactly does Notify.Events work in conjunction with Wix? Let's see in more detail.

Notify.Events collects all the event messages you have selected and forwards them in real time to the specified recipient. To make it happen, you first need to securely link your store to the service using the plugin, that is, connect it to the Notify.Events channel as a source (while setting up the integration, you will not have to share confidential data like your Wix account login and password) and set up an automation in the interface Wix. And then subscribe to the channel through a convenient recipient. For example, Signal or Slack.

In addition, you can subscribe colleagues to the channel in no time. They don't even have to register with the system. You just share a personal link with them, and they, in turn, choose any of the 50+ available recipients (in the same way you did it). The number of subscribers is unlimited.

And the ability to distribute messages among recipients by type, priority and work schedule will help avoid confusion and increase sales. For example, you can set up sending messages about a new order to one manager, and about a submitted contact form to another. Or send notifications on weekdays to one employee and on weekends to another. Or temporarily turn off notifications while an employee is on vacation.

And in cases where reaction speed is important, the delayed sending feature will come to the rescue. Arrange to send additional messages to another subscriber or to another communication tool if the original recipient is unresponsive. For example, set up sending messages to the head of the sales department if the manager has not confirmed receipt within 10 minutes. Or "wake up" the manager by sending a voice call 15 minutes after the unread notification in the messenger.

Another way to connect your team to notifications is to set up receiving notifications in a group chat in the messenger. So messages will be seen at once by all responsible employees.

Wix Events

Notify.Events allows sending notifications about the following important events occurring in the Wix Store:

• New purchase. To receive such notifications, you must have the Wix Stores plugin installed and configured.
• Submitted contact form. To receive these notifications, you must have at least one Wix Form configured on your site.

In the future, we plan to expand this list.

Wix Notifications Setup

Setting up the Notify.Events integration with Wix to receive notifications of new purchases and when customers fill out contact forms is a snap. Let's consider all the steps for each event in detail:

• Wix Stores: Customer makes a purchase

1. Register or log in to Notify.Events and add the Wix source to a new or existing channel using the Add Source button in the Sources section.

2. Switch to the Websites & E-Commerce tab and click on the Wix card.

3. If necessary, customize the source name and click Next. You will see a screen with instructions.

4. Log into your Wix account and go to CRM Tools > Automations.

5. Create a new automation by chossing Wix Stores > Customer makes a purchase as a Trigger, and Connect to WebHook as an Action.

6. Copy the url from the Wix setup instruction (Wix Stores: Customer makes a purchase) in the Notify.Events interface.

7. Paste the copied url into the Target URL field in Wix settings. Keep All keys and values selected (by default).

8. Save the automation and make sure it is active.

9. In the Notify.Events interface on the Wix Instructions screen, click the Done button. Wix will now appear in the list of recipients on the channel screen, and you will begin receiving notifications to the specified recipient. If no recipients have been added yet, do it using the Subscribe button in the Recipients section.

• Wix Forms: Visitor submits a form

If you've already added Wix as a source to your Notify.Events channel, skip ahead to Step 4.

1. Register or log in to Notify.Events and add the Wix source to a new or existing channel using the Add Source button in the Sources section.

2. Switch to the Websites & E-Commerce tab and click on the Wix card.

3. If necessary, customize the source name and click Next. You will see a screen with instructions.

4. Log into your Wix account and go to CRM Tools > Automations.

5. Create a new automation by specifying Wix Forms > Visitor submits a form as a Wix Trigger, and Connect to WebHook as an Action.

6. Copy the url from the Wix setup instruction (Wix Forms > Visitor Fills in a Form) in the Notify.Events interface.

7. Paste the copied url into the Target URL field in Wix settings. Keep All keys and values selected (by default).

8. Save the automation and make sure it is active.

9. Now Wix will appear in the list of recipients on the channel screen, and you will begin receiving notifications to the specified recipient. If no recipients have been added yet, do it using the Subscribe button in the Recipients section.

That's all! Now, as soon as a predefined event occurs in your Wix store, you will receive a notification to the selected recipient. No new order or submitted form will be left without attention.

Over 200 million users worldwide use Wix to build websites. Users love the service because of its user-friendly interface, a large number of built-in templates and marketing tools, as well as ease of customization.

So if you are still hesitant to launch your Wix store or marketplace, now is the time! Moreover, order management has never been so convenient and easy! Set up the Wix integration and process customer requests as quickly as possible. With Notify.Events, receive instant notifications and don't miss out on anything important.