WordPress and WooCommerce Notifications Setup Guide
WordPress is the most used CMS in the world. More than 40% of all existing sites work on it. And thanks to the WooCommerce e-commerce plugin, which is used by almost 30% of online stores in the world, it is also one of the most popular online store platforms.
In this article, we will tell you how to receive WordPress and WooCommerce notifications in a convenient way - to your favorite messenger, via SMS, push and voice calls.
In this article:
- How to get WordPress and WooCommerce notifications on your mobile?
- What WordPress and WooCommerce events are supported?
- How does Notify.Events for WordPress and WooCommerce work?
- How to set up WordPress and WooCommerce notifications?
How to get WordPress and WooCommerce notifications on your mobile?
Both WordPress and WooCommerce offer by default only email alerts. This is not at all convenient. Emails are difficult to track in real time. They can get lost in a ton of other mailing lists. And in some situations, a quick response to incoming messages can be extremely important.
For example, when placing an order in an online store, the client expects to be contacted immediately to clarify the details. If you don't call within 30 minutes or even an hour, they can easily go to faster competitors. And this is just one example of how the lack of a convenient notification method can negatively affect sales and customer flow.
Good news! This can be easily avoided by using the Notify.Events notification management service. The tool allows teams of WordPress based websites, blogs and online stores to track important events in real time (new orders, user registrations, comments, submitted contact forms, etc.), receiving notifications in a convenient and familiar way - in messaging apps (Telegram, Microsoft Teams, Viber, Slack, and more), via SMS, push notification, or 50+ more recipients.
Due to the instant delivery of information about new events, the work of managers and the entire store is optimized, becoming faster and well-coordinated. With Notify.Events you will start processing incoming orders at the speed of light! And customers can count on faster feedback and delivery of goods. All of this ultimately helps businesses improve customer experience and increase conversions.
What WordPress and WooCommerce events are supported?
Notify.Events allows you to receive notifications on your phone not only from a WordPress site or blog and WooCommerce online store, but also from some contact form plugins. Here are the events available:
- Post Added
- Post Published
- Post Sent for Review
- Post Approved
- Post - Custom Event
- Comment Added
- User Registered
- User Login
- E-Mail Sent
- New Order
- Order Status Change
- Product - Low Stock
- Product - Out Of Stock
- Product - On Backorder
Contact Form 7, WPForms, Ninja Forms:
- Form Submitted
How does Notify.Events for WordPress and WooCommerce work?
Notify.Events collects all the event messages you select and forwards them in real time to the specified recipient. Simply put, when a given action occurs on your site, Notify.Events will immediately send a notification to a messenger or other communication tool.
To make it all work, you will need a Notify.Events account, the Notify.Events - Ultimate notifications WordPress plugin installed, and the recipient service itself or an active phone number for SMS and voice calls. You will find detailed step-by-step instructions for setting up below in the article.
But the functionality of the service is not limited to simply sending notifications to you in the messenger. Here's what else you can do with Notify.Events:
- Sign up team members for notifications.
- Set up group chat notifications.
- Distribute messages among recipients by type, priority and work schedule.
- Organize escalation of messages.
Just share a personal link with the right colleagues, so that they, just like you, can choose any of the 50+ available recipients. The number of subscribers is unlimited. And none of them need to register in the service.
Another way to subscribe your team for notifications. Select an existing chat in the messenger or create a new one/ This way, all responsible employees can see the messages.
This option will help avoid confusion and increase sales. For example, you can set up sending new order notifications to manager #1, and submitted contact form notifications - to manager #2. Or send notifications on weekdays to one employee, and on weekends to another. Or even temporarily turn off notifications while the person is on vacation or on sick leave.
For this, Notify.Events has a “Delayed Send” function. If the original recipient does not respond within the specified time, the message will be sent to the next recipient in line. For example, you can set up sending messages to the head of the sales department if the manager does not confirm receipt by pressing a special button within 10 minutes. Or “wake up” the manager with a voice call 15 minutes after the unread Telegram notification.
How to set up WordPress and WooCommerce notifications?
Setting up the Notify.Events bundle with WordPress to receive notifications is simple. The instructions below are suitable for setting up WordPress notifications, as well as notifications from the WooCommerce, Contact Form 7, WPForms and Ninja Forms plugins. Let's consider all the steps in detail:
- Register or log in to the Notify.Events website and add WordPress as a source to your new or existing channel. Use the Add Source button in the Sources section.
- Switch to the Websites & E-Commerce tab and click on the WordPress card.
- Customize the source name, if necessary, and click Next. You will see a screen with instructions where you can get your personal token. You will need it in Step 6.
- Install the Notify.Events - Ultimate notifications plugin on your WordPress site.
- Activate the plugin in the Plugins section (Plugins > Installed Plugins) of your WordPress admin panel.
- Go to the Channels tab in Plugin settings, create a new channel and insert the personal token specified in the instructions. You can also manage the plugin via the Settings > Notify.Events menu in your WordPress admin panel.
- Add and set up events. To do this, go to the Events tab and add the necessary from the list. For example, user registration on the site - WordPress / User Registered or a new order - WooCommerce / New Order.
- Set the event properties and message text and save the changes. You can use predefined variables and simple text formatting to highlight what matters most.
- In the Notify.Events interface, on the WordPress instruction screen, click the Done button. WordPress will now appear in the list of sources on the Channel screen.
- Add a notification recipient to the channel using the Subscribe button in the Recipients section.
Repeat the previous steps to add more events.
That's it! Now, as soon as the desired event occurs on your site, you will receive a message to the selected recipient. Not a single new user, placed order and completed form will be left without attention.