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How we bill

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Plans

Notify.Events offers a convenient billing system based on incoming messages. Each subscription plan determines the number of prepaid messages and the price per message in excess of this number.

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To understand which plan is right for you, read the article “How to choose a plan?” в in the Getting Started section.

The message limit provided to you in the plan (300/1500/8000/60000/600000) is only for all incoming messages from the sources you added to the channel. Thus, the number of subscribers does not in any way affect the price of the message.

At the same time, as soon as you reach the set limit, an additional fee, provided by the plan, will be charged for each new notification. The cost for each plan is indicated on the Pricing page in the Out of plan line.

You will be charged until you change the plan to another one, with more notifications included, or until the plan is automatically renewed and the number of messages is restored.

Auto-renewal of subscription

All subscriptions are valid for 30 calendar days from the date of purchase. At the end of the subscription period, and also subject to the availability of the required amount of funds on your balance, the current subscription will be automatically renewed for the next 30 calendar days.

Automatic switching to the free plan

If at the end of the billing cycle there are not enough funds on your account to renew the subscription, you will be automatically switched to the free Basic plan and you will be able to continue using the system within the established limits.

Plan change

You can change your current subscription plan at any time by paying the full cost of the new one. The unspent balance of prepaid messages, as well as the validity period of an active subscription, are not compensated and expire at the moment of switching to a new plan.


Subscriptions with extra payment

Outgoing messages to some types of recipients (SMS, voice calls, LINE messages) are not included in the plan and require an additional fee for each message sent since we pay for them to telecom operators.

The required amount is deducted from your balance at the time of sending.

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But even if a notification received from a set source service by Notify.Events then was sent to a "paid recipient", it, like any other incoming messages, is also deducted from the total message limit included in the plan.

If this limit is exceeded, you will be charged an additional fee not only for each outgoing message but also for all incoming ones.

SMS

The cost of sending a notification directly depends on the number of SMS messages required to send the entire notification text. This number is calculated based on the generally accepted GSM 03.38 standard (160 characters for messages using only Latin characters and 70 characters in all other cases). The cost on the Pricing page is indicated for one SMS message.

Voice Calls

Payment is charged for the fact of making a call.

Messenger LINE

Payment is charged for each message sent to LINE.


Balance auto-replenishment

At the moment, auto-replenishment of the balance is not provided.



Example

In order to help you better understand the payment system, let’s consider an illustrative example:

Let's imagine that you are using the Individual plan and subscribed 2 recipients to the channel: Viber and SMS.

On January 1, you paid $3 for the plan and started actively using the 1500 notifications included in your subscription.

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Until you reach the limit of 1,500 notifications, each message processed by Notify.Events and sent to Viber will be free for you, and 1 SMS will cost $0.0090 (prices may differ depending on the payer's country and exchange rates, to find out rates for other countries, see the Pricing page).

On January 22, all 1500 notifications included in the plan ended. There are still 9 days left until the renewal of the subscription. You don't want to change the plan right now, but notifications from the sources connected to the channel continue to arrive.

From now on, you will be charged $0.0019 for each message in Viber (or any other free type of recipient). And $0.0019 + $0.0090 for each SMS.

These charges will take place until January 30 inclusive, until your plan is automatically renewed and the number of notifications again equals 1500.

But if you nevertheless decide to change the current plan, for example, to the Team plan, your account will be immediately charged $14 and you will get 8000 notifications. Now, this is your limit for the next 30 days.

If you use up the message limit on this plan, then all subsequent incoming notifications will cost you $0.0017 each.